Privacy Policy

Last updated: April 4, 2026

Wellvare operates this store and website, along with all related content, features, tools, products, and services, to deliver a seamless and personalized shopping experience (the "Services"). Our platform is built on Shopify, which helps us provide these Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services, or when you contact us directly. Where any conflict exists between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection and handling of your personal information.

Please take a moment to read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understood how we collect, use, and share your information as described below.

Personal Information We Collect

"Personal information" refers to any information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you use the Services, where you are located, and what applicable law permits, we may collect or process the following categories of personal information:

• Contact details – your name, billing and shipping addresses, phone number, and email address.
• Financial information – payment card details, financial account information, transaction records, and payment confirmations.
• Account information – your username, password, security questions, and account preferences.
• Transaction information – products you view, save, add to your cart, or purchase, as well as any returns, exchanges, or cancellations.
• Communications – information you share when reaching out to us, such as through a customer support request.
• Device information – details about your browser, device, network connection, IP address, and similar identifiers.
• Usage information – data about how you navigate and interact with the Services.

Where We Collect Personal Information From

We may gather personal information from the following sources:

• Directly from you – when you create an account, browse or purchase through the Services, or get in touch with us.
• Automatically through the Services – via your device when you use our website or app, including through cookies and similar tracking technologies.
• From service providers – third parties we work with to power certain features or who process data on our behalf.
• From partners or other third parties – in connection with business or marketing activities.

How We Use Your Personal Information

We use your personal information for the following purposes, depending on how you interact with the Services:

• Delivering and improving the Services – to process orders, handle payments, manage your account, arrange shipping, facilitate returns and exchanges, send account-related notifications, and personalize your experience.
• Marketing and advertising – to send promotional communications by email, SMS, or post, and to display relevant advertisements on our Services or other platforms based on your browsing and purchase activity.
• Security and fraud prevention – to verify your identity, protect against fraudulent or malicious activity, and maintain a secure shopping environment.
• Customer communications – to respond to your inquiries, provide support, and maintain our relationship with you.
• Legal compliance – to meet our legal obligations, respond to lawful requests from authorities, and enforce our terms and policies.

How We Share Your Personal Information

We may share your personal information in the following circumstances:

• With service providers – including Shopify and other vendors who support IT, payment processing, analytics, customer service, cloud storage, and order fulfillment.
• With marketing partners – to deliver personalized advertising based on your activity. Our partners handle your information in accordance with their own privacy policies. Depending on where you live, you may have the right to opt out of this type of sharing.
• At your direction – for example, when you request a product shipment or use a social login integration.
• Within our corporate group – with affiliates or related entities.
• For legal or business reasons – including in connection with a merger or acquisition, to comply with legal requirements, or to protect the rights and safety of our users or others.

Our Relationship with Shopify

Wellvare's Services are hosted on Shopify, which processes certain personal information to provide and improve the platform. Information submitted through the Services may be shared with Shopify and its partners, which may be located in countries other than your own. In some cases, Shopify acts as an independent data controller and is responsible for handling your rights requests related to their processing. To learn more, visit the Shopify Consumer Privacy Policy. You can also manage your preferences through the Shopify Privacy Portal.

Third-Party Links

The Services may include links to external websites or platforms not operated by Wellvare. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their terms and policies independently. Linking to a third-party site does not imply our endorsement of its content or operators.

Children's Data

The Services are intended for adults and are not directed at children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their personal information, please contact us at support@wellvare.co and we will take steps to remove it. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Data Retention

We take reasonable measures to protect your personal information, but no system is completely secure. We recommend avoiding unsecured channels when sharing sensitive information with us.

We retain your personal information for as long as necessary to maintain your account, provide the Services, meet legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to Access / Know – request a copy of the personal information we hold about you.
• Right to Delete – request deletion of your personal information.
• Right to Correct – request corrections to inaccurate information we hold.
• Right to Portability – receive your data in a transferable format or request we transfer it to a third party.
• Right to Opt Out of Sale or Targeted Advertising – depending on your location, you may opt out of the sale or sharing of your data for advertising purposes.
• Communication Preferences – you may unsubscribe from marketing emails at any time using the link in any email we send. We may still send transactional or account-related messages.

If you are located in the UK or European Economic Area, you may also have the right to:

• Object to or restrict processing of your personal information for certain purposes.
• Withdraw consent at any time where we rely on consent as our legal basis — without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@wellvare.co. We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf with appropriate proof of authorization. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, please reach out to us at support@wellvare.co. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority. Residents of the EEA can find the relevant supervisory authority here.

International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than where you reside. Where we transfer personal information out of the EEA or UK, we rely on recognized legal mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK frameworks, unless the destination country is deemed to provide an adequate level of protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or to meet legal or operational requirements. Any updates will be posted on this page with a revised "Last updated" date. We will provide notice where required by applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise your rights, please contact us at:

Email: support@wellvare.co

For the purposes of applicable data protection law, Wellvare is the data controller of your personal information.

Company name: MD Brand Group LLC

Adress: 2106 House Ave, Suite 804
Cheyenne, WY 82001