Frequently Asked Questions

Everything you need to know about our products, your order, shipping, returns and subscriptions. Can't find your answer below? Email us at support@wellvare.co and we'll get back to you.

Products & Usage

What is Aged Garlic Extract?

Aged Garlic Extract is garlic that has been matured over an extended period rather than used raw. The ageing process mellows the sharp, pungent compounds found in fresh garlic and converts them into gentler, water-soluble compounds. The result is a supplement that is far easier on the stomach and much less odorous than raw garlic.

How do I take Wellvare Aged Garlic Extract?

Take 2 capsules daily, in the morning, with a glass of water. Taking them at the same time each day makes it easier to stay consistent, which is what matters most with a supplement like this. You can take them with or without food, though some people find a light breakfast sits better.

How many capsules are in one bottle, and how long does it last?

Each bottle contains 60 capsules. At the recommended serving of 2 capsules per day, that's a full 30-day supply — one bottle per month. If you'd like to keep it topped up automatically, you can add a monthly refill at checkout and skip the reordering entirely.

Will it give me garlic breath?

No. This is one of the main reasons people choose an aged extract over raw garlic or garlic powder. Raw garlic owes its smell to allicin and the volatile sulphur compounds it breaks down into — the ageing process converts these into gentler, water-soluble compounds instead. The result is virtually odourless, so you get the benefits of garlic without the breath, the aftertaste, or the lingering smell on your skin.

How long before I notice anything?

Supplements work gradually and results differ from person to person. We recommend taking it consistently every day and giving it time. Our 90-day money-back guarantee is there so you can try it for a meaningful period without any risk.

Can I take this alongside my medication?

Please speak with your doctor or pharmacist before starting any new supplement, particularly if you take blood-thinning or blood-pressure medication, have a scheduled surgery, are pregnant or breastfeeding, or are giving it to a child. Your healthcare provider knows your situation best.

How should I store it?

Keep the bottle closed in a cool, dry place, out of direct sunlight and out of reach of children.

Orders & Payment

Which payment methods can I use?

All available payment options are shown at checkout before you complete your purchase. Your payment details are encrypted in transit and are never stored on our servers.

Can I change or cancel my order after placing it?

Email support@wellvare.co as soon as possible with your order number. Orders move into processing quickly, so we can't always catch them in time — but if your order has already shipped, our 90-day money-back guarantee still has you covered.

I didn't receive an order confirmation. What now?

Check your spam or promotions folder first, since confirmation emails sometimes land there. If it still isn't there, email us with the name and address you used at checkout and we'll locate your order.

Shipping & Delivery

When will my order ship?

All orders are processed within 1–3 business days. We don't process or ship on weekends or public holidays. During busy periods processing can take a little longer, and we'll let you know if that applies to your order.

How long does delivery take?

Once your order has been processed, delivery is estimated at 6–8 business days. Every order goes through a quality check before it leaves our fulfilment centre. We work with a network of international fulfilment partners to keep shipping costs down, which can mean slightly longer delivery times than a local retailer.

What does shipping cost?

Shipping costs are based on your location and order size, and are shown clearly at checkout before you pay.

Do you ship internationally?

Yes, we ship worldwide. Delivery times vary by destination and customs procedures. Any customs fees or import duties charged by your country are the responsibility of the customer.

How do I track my order?

As soon as your order ships you'll receive a confirmation email with your tracking number, which you can use to follow your shipment, or you can go to the Track your order page.

My order is taking longer than expected.

Delays can happen through customs processing, public holidays or other circumstances outside our control. If your order is significantly delayed, email support@wellvare.co and we'll look into it for you.

My order arrived damaged or incorrect.

Please inspect your order as soon as it arrives. If anything is defective, damaged or wrong, contact us straight away at support@wellvare.co and we'll make it right.

Returns & Refunds

What is your return policy?

We offer a 90-day money-back guarantee. If you're not completely satisfied, you have 90 days from the date of delivery to request a full refund — whether the product has been opened or not. This applies to every order, not just first-time purchases.

How do I request a refund?

Email support@wellvare.co with your order number and a short description of your experience. Once your request is approved, we process the refund to your original payment method within 10 business days. Your bank or card provider may need extra time to post it to your account. If more than 15 business days have passed since approval and you still haven't received it, get in touch.

What if my product is unopened?

Unopened products can be returned provided they are unused, unsealed and show no signs of tampering, with all original tags attached and in undamaged original packaging. You'll need a valid receipt or order confirmation. Once your return is accepted we'll send you a return shipping label and instructions. Please don't send anything back before contacting us — unrequested returns can't be accepted.

Are shipping fees refundable?

No. Shipping fees are paid directly to our logistics and fulfilment partners and can't be refunded on a return or cancellation.

What about free gifts and promotional items?

Free gifts, bonus items and post-purchase add-ons can't be returned or refunded, opened or unopened. If your order included a free promotional item and you return the qualifying paid item, the free item must be returned unused as well — otherwise its value may be deducted from your refund. Limited-time post-purchase offers are final sale because of the heavily discounted pricing applied at checkout.

Subscriptions & Monthly Refills

How does the monthly refill work?

A refill subscription is entirely optional and can be added or removed before or during checkout. You're billed every 28 days at the price shown at checkout, which may include applicable taxes and shipping. Each scheduled refill automatically creates a new order on your billing date, and charges continue until you cancel.

How do I cancel my subscription?

You can cancel at any time before your next order is created, either by clicking the cancellation link in your confirmation email, or by emailing support@wellvare.co with your full name and order number. To avoid being charged for your next shipment, cancel at least 24 hours before your next billing date.

Can I cancel a refill order that has already been created?

No. Once a new subscription order has been created it can't be cancelled, because orders are queued for processing and shipment immediately to keep delivery on schedule. The 90-day money-back guarantee still applies to that order.

Still need help?

Email our team at support@wellvare.co and we'll get back to you. You can also read our Shipping Policy, Refund Policy, Subscription & Monthly Refill Policy and Privacy Policy.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Always consult a qualified healthcare professional before starting any new supplement.